ZENDESK DEEP DIVE
Unlock custom workflows with Zendesk App Builder & Custom Objects
Virtual | On-demand
Build no-code, AI-powered apps and extend your data model with custom objects—tailored workflows made simple. See App Builder and Custom Objects in action with a live demo and get your questions answered in an interactive Q&A
What to expect
In this session, you’ll learn directly from the teams behind Zendesk App Builder and Custom Objects and see how they expand platform capabilities to support unique workflows and enhance the way you integrate and automate within Zendesk.
  • Build no-code, AI-powered apps with ease
    Discover how App Builder enables admins and developers alike to create powerful, context-aware apps with simple natural language prompts.
  • Integrate and automate using Custom Objects
    Explore how Custom Objects enable richer, more extensible workflows—from triggers that automate unique processes to templates that simplify data modeling—empowering agents and admins with tailored service experiences.
  • Drive adoption and real impact
    Learn best practices for launching apps and implementing workflows using custom objects that boost productivity, reduce developer reliance, and speed resolution.
  • Live demo and Q&A
    Watch App Builder and custom objects in action and get your questions answered by the product team.
What to expect

During this session, you will learn:


  • Why now is the time to prioritize true resolution over traditional efficiency metrics
  • Real-world insights from a Zendesk product expert on how agentic AI is transforming customer service operations
  • What it takes to design a resolution-first organization by aligning people, processes, and AI tools.
What to expect

During this session, you will learn:


  • Why now is the time to prioritize true resolution over traditional efficiency metrics
  • Real-world insights from a Zendesk product expert on how agentic AI is transforming customer service operations
  • What it takes to design a resolution-first organization by aligning people, processes, and AI tools.
Speakers
  • Ashwin Raju
    Principal Product Manager
    Zendesk
  • Valerie Tsai
    Sr Product Marketing Specialist
    Zendesk
  • Jennifer Yim
    Sr Product Manager
    Zendesk
  • Josie Chen
    Associate Product Marketing Specialist
    Zendesk
Register for Zendesk
Unlock custom workflows with Zendesk App Builder & Custom Objects
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Zendesk App Builder & Custom Objects