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ON-DEMAND
What’s New at Zendesk
VIRTUAL | ON-DEMAND

See what’s new. Understand what matters. Ask questions.


Know exactly what to improve next in your Zendesk setup. Meet Admin Copilot, a proactive AI assistant that spots what’s slowing you down and makes the fixes for you. Less time digging, more time optimizing.


Join our next What’s New webinar for a look at Admin Copilot in action. Plus, the latest product updates from Zendesk and what our experts think they mean for your team.


Save your spot and stay up to date with what’s new at Zendesk.

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What to expect

  • Admin Copilot in action
    See what’s slowing you down before you go looking. Admin Copilot proactively recommends fixes and can execute changes to help optimize your Zendesk setup.

  • A guided walkthrough of what’s new at Zendesk
    We’ll highlight recent product updates and explain what’s changed, why it matters, and how teams are using it today.

  • In-product views of recent releases
    See newly shipped features across the Zendesk Resolution Platform through real product imagery and examples.

  • Practical context from product experts
    Hear how Zendesk experts are thinking about AI, automation, and service innovation, and how these updates fit into the broader product direction.

  • Real-time Q&A
    Ask questions live and get direct answers from the Zendesk team during the session.

Speakers
  • Thomas Verschoren
    Director, AI Product Evangelism
    Zendesk
  • Charlotte Glass
    AI Platform PMM
    Zendesk
  • Vasco Pessanha
    Senior Director, Product Management, Zendesk
Got questions? Send an email to virtualevents@zendesk.com.
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What's New at Zendesk
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