What to expect
If keeping your knowledge base current feels like a never-ending game of catch-up, you are not alone. In this webinar, we’ll show how Knowledge Copilot helps teams identify gaps, recommend articles to draft, and maintain their knowledge base with conversational support. We’ll also show how new connectors bring trusted content from tools like Confluence and SharePoint into Zendesk, and how that knowledge surfaces through the new conversational help center experience to support better answers across self-service and AI.
In this session, you’ll get to:
- See how Knowledge Copilot identifies gaps, recommends articles to draft, and helps maintain your knowledge base
- Bring trusted content from tools like Google Drive and Dropbox into Zendesk with new connectors.
- Surface answers through the new conversational help center experience so customers can find what they need more naturally
See all of these features in action and get your questions answered by the product team during our live demo and Q&A.