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ZENDESK DEEP DIVE
Bring proactive AI assistance to your teams with Copilot
May 7 | Virtual | 10 AM PT / 1 PM ET | 60 minutes
Join this deep dive on how Copilot transforms service operations. See how Admin Copilot identifies opportunities, recommends improvements, and takes action, while Procedure Builder powers next-best actions for agents. Together, these capabilities create a continuous learning loop that improves over time.
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What to expect

In this session, you’ll learn how Copilot turns insights into action, powering more accurate agent guidance and continuously improving your support operations over time.

  • Build and improve procedures in minutes with Procedure Builder, using past tickets and knowledge to deliver real-time guidance for agents.

  • Use Admin Copilot to identify gaps, surface recommendations, and take action, creating a continuous AI-driven learning loop.

  • See all of these features in action and get your questions answered by the product team during our live demo and Q&A.
Speakers
  • Andy O'Rourke
    Product Marketing Manager Zendesk
  • Alexandra Mateus
    Product Marketing Manager Zendesk
  • Monika Vogel
    Principal Product Manager Zendesk
  • Daniel Araújo
    Principal Product Manager Zendesk
  • Josie Chen
    Associate Product Marketing Specialist Zendesk
How can we help Contact us.
https://www.tiktok.com/@zendesk?lang=en
Bring proactive AI assistance to your teams with Copilot
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Bring proactive AI assistance to your teams with Copilot