Zendesk

Metrics like speed and efficiency only tell part of the story. In today’s AI-driven world, what truly builds customer loyalty and business success is delivering consistent, high-quality outcomes. This is known as resolution: fully, permanently, and holistically solving the customer’s issue.

Join our live virtual event to learn how agentic AI enables your team to independently resolve complex customer issues, transforming your service organization into a resolution-first powerhouse.

The first 200 to register and attend will receive a $25 DoorDash gift card, on us! Attendees will also be entered into a raffle for a chance to win a $100 Amazon gift card.

Why true resolution matters

Achieving true resolution: how agentic AI powers smarter customer service

In this 45-minute virtual session, you'll learn:

Why now is the time to prioritize true resolution over traditional efficiency metrics
Real-world insights from a Zendesk product expert on how agentic AI is transforming customer service operations
What it takes to design a resolution-first organization by aligning people, processes, and AI tools

Plus, attendees will receive a FREE copy of the Agentic Service playbook delivered straight to their inbox.

Speakers

Scott Elchison

Product Marketing Manager

Zendesk
Selina Tedesco

Senior Customer Insights Manager

Zendesk

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